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Fault code

EF: Outdoor fan motor fault

EF means the outdoor fan motor is malfunctioning. The outdoor fan moves air across the condenser coil. If that motor faults, the outdoor unit cannot reject heat, and the code shows indoors. Note EF, shut the breaker off for a few minutes, and restore power once. If EF returns, call support with the code and your model number. Fan-motor work is pro-only. Do not push the outdoor fan blade with a stick while power is on, and do not run the system with the fan guard off. A licensed technician should test and replace that motor.

What to do

  1. 1Note the code, switch the unit off at the breaker for a few minutes, then switch it back on. If the code returns, call support with the code and your model number.

Sensor, board, fan motor and refrigerant repairs need a licensed HVAC technician. Have your model number and purchase date ready when you call.

Call support: 1-800-349-4360 Ext. 204

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