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Shipping & Returns

Shipping Policy

​All orders are processed and shipped on the same day or next business day. Most of our products usually arrive in 2 - 7 business days depending upon your location.​

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Once your order has been shipped you will receive a shipping confirmation e-mail which includes a tracking number. Your package can be tracked with this tracking number.

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If you have any questions or concerns about shipping please feel free to contact us at 1800-349-4360 Ext.204 (Hours are M-F 10:00 AM – 3:00 PM (EST)) or email us at sales@classic-america.com

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Our mini split systems, which weigh from 124-225 lbs each, will be shipped on a 40x48 Pallet using carriers such as, but not limited to, South Eastern Freight Lines, FedEx Freight, AAA Cooper, Amazon Services or similar services.

Return & Refund Policy

You will receive a total refund for products purchased online if you cancel the sale before the merchandise is shipped. 

 

30 DAYS MONEY BACK GUARANTEE:

You may return uninstalled merchandise, in original condition within 30 days and should include all packing materials, installation kits, remotes, and other accessories. AC equipment must be shipped back palletized, shrink wrapped, strapped and secured safely to the pallet.

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Once your return has been received at our warehouse, we will check and inspect the items within 1 week and the approved refund amount will be credited to the bank credentials you used while paying for the product.

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