EE means an outdoor PCB EEPROM fault. The EEPROM is memory on the outdoor circuit board. When that check fails, the board is not a part you clear with a remote setting. Write down EE, turn the unit off at the breaker for a few minutes, and turn it back on. If EE returns, call support with the code and the model number. The page marks this pro-only. Do not pull the outdoor board, and do not try a board from a different model. A licensed HVAC technician is who replaces an outdoor PCB. Have the model number ready so support can match the code to your unit.
What to do
- 1Note the code, switch the unit off at the breaker for a few minutes, then switch it back on. If the code returns, call support with the code and your model number.
Sensor, board, fan motor and refrigerant repairs need a licensed HVAC technician. Have your model number and purchase date ready when you call.
Call support: 1-800-349-4360 Ext. 204